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Publications

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New Media & Society

Moral disengagement and content moderation attitudes: Examining how apathy to online harms may disguise racially conservative beliefs

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Photo by Glenn Carstens-Peters on Unsplash

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Works In Progress

Should the powerful be moderated? Social media users' perspectives on moderating politicians' inappropriate speech Abstract: This study investigates users’ orientations towards politicians' inappropriate speech online, and how they choose to attempt moderation of this speech. It contributes not only to the policy discussions on how to regulate–or not–politicians’ speech online, but also to general discussions of platform regulation of the powerful and its discontents from users’ perspectives--the very citizens who are represented by these politicians, and have a democratic right to hold them to account. Through focus groups, participants will be asked to reflect on their practices around online speech they deem inappropriate from politicians.

"We don't have a community in America anymore": Theorizing how social media platforms mediate mutually destructive relationships between news, political discourse, and a sense of community Abstract: This study investigates users’ perspectives on the role that social media platforms play in weakening a sense of community—particularly in a highly polarized U.S. political environment. Analyzing data from eight focus group sessions, we present three thematic areas of findings: changes in the media economy, disruptions to a sense of community, and reactions to a lost sense of community. Putting these findings in conversation with prior work on media and community, we offer a theoretical model on how platforms mediate a series of anti-democratic interactions between political news, political discourse, and feelings of community and connectedness—interactions which ultimately have negative consequences, both online and offline. Participants expressed feelings of futility towards resolving this issue and exhibited nostalgia for a pre- or early- social media era, which we theorize as both evidence and consequence of discontent with our current platform society.

Studying the current state of user-enacted moderation features on social media through the experience of users with visual impairments Abstract: This study interviews blind and low-vision social media users to assess the accessibility of different types of content moderation tools on Facebook and X, including reporting, blocking, and muting.

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